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Summary of Hoverkicks Customer Service Calls

17 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
00:43 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Hoverkicks to Ask about:

Website/ Application:

  • “The website for my store isn’t working”

Shipping and Delivery:

  • “Didn't receive merchandise”
  • “Tracking number”

Return/ Replace:

  • “Return”

Product/ Service quality:

  • “Poor quality shoes”

Other:

  • “1 Sneaker wont light up”
  • “I want to order shoes”
  • “My order”

About Hoverkicks

Top 5 Hoverkicks Services

Shipping Service, Customer Care

Top 5 Hoverkicks Products

Sneakers, Shoes, Big Kids Shoes

Top 5 Likes about Hoverkicks

Idea of light up shoes, Speed of delivery, Look of the shoes

Top 5 Dislikes about Hoverkicks

Quality of the shoe, Customer service, Remote, No customer service, Fact that they do not work

Summary

Hoverkicks is an online store which specializes in sales of LED light up shoes. The company headquarters is based in midtown Manhattan, New York, United States. Hoverkicks offers shoes for men, women, big kids, and little kids. Each sneaker is equipped with 7 LED static color options, 1 LED strobe setting, and 3 LED color rotating options. They also have rechargeable USB battery. Hoverkicks ships the products across the United States through USPS and UPS carriers. Free delivery option is possible. The company accepts returns within 14 calendar days of the delivery date. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service.

Hoverkicks reviews and complaints

Hoverkicks is ranked 461 out of 1932 in Footwear and Clothing category

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Hoverkicks Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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